top of page

Personalized Care, Beyond the Clinic.

At Care Behind The Scenes, we provide virtual care navigation services to assist patients in managing their health. Let us guide you through your care journey with compassion and expertise.

CareBTS Icons For Website (6).png

What We Offer

Hand holding medical cross icon representing patient care

Care Coordination

Assisting with next steps after a diagnosis, hospital discharge, or surgery - so you never feel lost or overwhelmed.

Health folder icon representing patient documentation

Resource Navigation

Connecting patients with transportation, meal assistance, home health, and support services.

Calendar icon symbolizing appointment scheduling

Appointment Help

Guiding you through specialist referrals, follow-ups, and lab scheduling with friendly reminders.

Computer monitor with chat bubble icon for virtual support

Virtual Check-ins

One-on-one phone or video support to answer questions, ease anxiety, and walk you through each stage.

Medication capsule icon for prescription or pill support

Medication Support

Explaining medications, creating reminder routines, and helping clarify instructions from providers.

Two-person icon symbolizing family or caregiver involvement

Personalized Care Plan

Receive a clear, written roadmap with your next steps, timelines, and helpful tools.

How It Works

About

HIPAA compliant badge icon

Who We Are

Care Behind The Scenes LLC is a virtual care navigation service led by experienced healthcare professionals. We help you or your loved one understand the next steps after a diagnosis, procedure, or new treatment. From coordinating appointments to managing medications, we bring clarity and support when it’s needed most.

 

Your privacy is important to us. We handle all health information with strict confidentiality and are fully HIPAA-compliant, ensuring your personal health details are protected throughout your care journey.

CareBTS logo with stethoscope and heart icon

Founded by an oncology nurse with nearly a decade of experience, Care Behind the Scenes LLC was created to fill the gap in patient advocacy and support. After witnessing how overwhelming healthcare can be, she set out to ensure patients have a trusted guide and advocate to help navigate every step of their journey.

Jasmine R., CA

"I received a clear plan after my hospital discharge. I finally felt supported and less overwhelmed."

Mikal D., CA

"Their care nurse helped manage my dad’s diagnosis and explained everything clearly. It made a huge difference for our family."

Elena S., CA

"The team is compassionate and responsive. I wish I had this kind of support years ago."

Contact us

Preferred Contact Method

Disclaimer: Care Behind The Scenes LLC is not a medical provider and does not replace your doctor or care team. We do not offer diagnosis or treatment. We do not offer emergency services. This service is currently independent and not affiliated with any hospital or healthcare system.

+213-408-7655

Care Behind The Scenes LLC. Based in California | Confidential, HIPAA-secure
 

  • Instagram
  • Facebook
bottom of page